How do you handle stressful situations?
Working as a Personal Care Aide can be stressful at times. The interviewer wants to hear how you stay calm when handling stressful situations and that you will be an ideal candidate for their organization. Give an example of a stressful situation you have encountered at work and how you overcame the problem.
"I handle stressful situations by remaining calm and focused on the task at hand. I have found that it does nobody any good if I cannot control the situation. For example, I was working with a client who accidentally started a fire in the kitchen while in the restroom. When I came out of the restroom, the kitchen curtains were on fire, and my client was trying to put the fire out by waving a cookie sheet at the curtains, but it was making the fire worse. I grabbed my client and safely got her outside, then I retrieved a fire extinguisher from under the sink and was able to get the fire out. If I hadn't remained calm and focused, the fire could have been much worse."
