OT School Mock Interview

Master 20 OT School interview questions covering clinical reasoning, fieldwork, and your commitment to occupational therapy.

Question 15 of 20

How would you handle a difficult patient that became verbally aggressive while you were treating them?

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Makayla Donigan

Makayla Donigan is a Certified Nurse Aide, Certified Phlebotomy Technician, and Medical Copywriter.

This ethical question is looking at how well you will work with all types of patients, not just the nice ones. Illustrate that the patient's safety and care are the priority, and you can take steps to de-escalate situations. Talk to the interviewer through the entire process and try to empathize with the perspective of the patient.

Makayla Donigan

Makayla Donigan is a Certified Nurse Aide, Certified Phlebotomy Technician, and Medical Copywriter.

"If I were treating a patient and they became aggressive, I would first stop whatever exercises or therapy we were currently doing because they may be uncomfortable, and that is causing the behavior. I would then ask them why they are upset. From personal experience, I think it is very important to keep calm and not react aggressively to the patient. If they are unwilling to talk to me or do not want to tell me why they are upset, I would offer to come back to the room later and ask if another medical staff member could help them. "

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