"When there is conflict among staff, I quickly nip it in the bud. If their issue is not resolved immediately, it will fester and cause problems with the rest of the team. Patients and their relatives will also pick up on it, which does not make our team look professional. I like to meet with each staff member privately and ask what is going on, tell them we need to resolve this issue immediately, then bring them together to come to a resolution. Since we are all adults, I have found most conflicts are misunderstandings and can be resolved with honest communication."