"I have worked with mental health patients for the last two years, so naturally, that environment comes with challenges and working with difficult patients from time to time. Often times, patients are reluctant to receive medical care or have been court ordered to participate in programs that they aren't eager to be a part of. In those cases, they often refuse care and treatment like medications, which makes it challenging to help them recover and achieve maximum wellness. A great deal of patience and compassion is required when working in the mental health setting. In these situations, I always explain to the patient why the action benefits them and try to help them understand the value in participating. If they refuse, I document as necessary and notify my manager so that they can advise me on next steps."
