Medical Receptionist Mock Interview

Practice 30 Medical Receptionist interview questions covering patient scheduling, HIPAA compliance, and front desk professionalism.

Question 5 of 30

A drug rep has come by offering to buy lunch for the office in exchange for talking to the providers for a few minutes. What do you do?

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Heather Douglass

Heather Douglass has over 20 years of experience as a Career Coach, Recruiter, and HR Specialist. Much of her experience is as a Technical Recruiter in the healthcare industry.

"Drug reps are quite common at my current position. I politely request the representative leave information and a contact number behind. I would let the rep know that I would get back to them with a time that they can speak with the Dr."

Heather Douglass

Heather Douglass has over 20 years of experience as a Career Coach, Recruiter, and HR Specialist. Much of her experience is as a Technical Recruiter in the healthcare industry.

I know Chinese take-out, a year supply of pens and sticky notes are tempting but there will be times you may have to politely decline and offer the opportunity for the drug rep to leave their business card behind. You'll want to let the interviewer know that you run a tight ship and want to keep the provider on schedule. Inviting a drug rep in might be too distracting to the staff and time consuming for the provider.

Heather Douglass

Heather Douglass has over 20 years of experience as a Career Coach, Recruiter, and HR Specialist. Much of her experience is as a Technical Recruiter in the healthcare industry.

"The Dr. is unfortunately booked and won't be able to meet with you today. Why don't you leave behind your card and jot down the dates you'll be back at the facility. I'll check his calendar and see if we can pencil you in for next time. It was great seeing you again. Have a great day!"

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