Do you have experience with crisis interventions?
As a Juvenile Correction Officer, one of your job duties will be intervening in crises. The interviewer wants to know if you have experience with crisis interventions to determine how much training you will require if hired.
Focus on describing any crisis intervention training you've had and/or your past experiences working in crisis situations. If you do not have formal training or experience, explain how you are open and eager to be trained to handle these situations.
Avoid saying you have experience with crisis intervention if you do not. It is best to be honest so you can receive the needed training before being placed into the position of a Juvenile Correction Officer. If hired, it will be evident to the interviewer that you do not have crisis intervention experience when faced with your first intervention.
"Yes, I have experience in crisis interventions. I worked as a Mental Health Technician for three years, sub-contracted through the Santa Barbara Police Department. They called me to a scenes of mental health emergencies, and I would evaluate the patients to determine if they needed psychiatric evaluation or hospitalization. I experienced many mental health crises during those three years and developed strong communication and intervention skills."
