Floral Designer Mock Interview

Master 35 Floral Designer interview questions covering design techniques, client consultations, and seasonal arrangements.

Question 5 of 35

Tell me about a time when you made an error on an arrangement. How did you fix the arrangement and please the customer?

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Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

When it comes to creative design, your vision and the customers' vision may not always be the same. How would you handle it if a customer did not like your arrangement due to a misunderstanding on your part?

Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

"I made an error on a wedding bouquet last month. Rather than white roses, I used yellow roses. I wrote down the work order incorrectly. Thankfully I had the time to re-do the arrangement and we gave the customer free delivery for the inconvenience. I apologized profusely and made a follow up call to the customer the next week to offer a free arrangement in the future."

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