How to Answer: How do you handle a patient who is scared or uncomfortable?
Advice and answer examples written specifically for a Dental Hygienist job interview.
13. How do you handle a patient who is scared or uncomfortable?
How to Answer
The answer to this question should demonstrate a desire to make all patients feel comfortable. Share key ways that you aim to relieve dental anxiety in children and adults. The employer wants to know that you will provide a positive experience for patients, regardless of their anxiety level, that will make them want to return in the future.
Written by Travis King on March 1st, 2024
1st Answer Example
"I will take my time with patients who are scared or uncomfortable. I listen if they have had a previous poor experience. I will also detail what the patient can expect if the general concern is unknown. I also validate patients and admire their bravery, especially if they have a previous diagnosis and were faithful to follow through with treatment."
Written by Travis King on March 1st, 2024
2nd Answer Example
"I have found that most patients are anxious when they don't know what to expect. I will review the diagnosis and treatment plan with the patient, and explain why the visit is necessary and the procedure will result in a positive outcome."
Written by Travis King on March 1st, 2024
3rd Answer Example
"I try to develop rapport with anxious patients by identifying a common interest. Having a conversation about another topic can be a distraction tool, and patients will forget about their anxiety and feel more calm and at rest."
Written by Travis King on March 1st, 2024
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