QUESTION 26 OF 31

When a problem arises, what are your first reactions?

The interviewer wants to know if your reactions to problems reflect maturity and professionalism. How you react will significantly determine how you fit with their existing team.

Perhaps your computer crashes, and you realize you may have just lost all of your hard work. Or maybe you are limited on time and have a deadline rapidly approaching. Demonstrate to the interviewer that you take a very methodical approach to problem-solving, rather than reacting in an impulsive way when a problem occurs.

"When a major problem arises, my first instinct is to take a step back and absorb what just happened. I then go into "

"I have taught myself to become much calmer with my first reactions when problems arise. Now, I will step back and review my options for solving the problem rather than allow myself to become frustrated."

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Tim Hortons Mock Interview

When a problem arises, what are your first reactions?

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31 Tim Hortons Interview Questions & Answers