"I have been fortunate to have excellent communication with my previous and current supervisors. However, I have worked with customers that were unclear and even angry on occasion. My approach for those situations was to do all that I could on my own and then seek clarification as needed. I also listened with empathy and promptly delivered any promised follow-up communication. That approach helped to ease tension and placed the focus back on the work that needed to be completed.
I feel a similar approach could work if I were struggling to communicate initially with a supervisor. To me, it's about respect and showing the other party you're doing all you can with what they provide. I am confident I would be able to successfully navigate any conflicts in communication style I might experience here at Suncor."