Working in a customer-driven environment requires a great deal of patience. Do you consider yourself a patient person?
Working for Saputo; whether in a customer-facing role or not still requires a solid understanding of the customer journey, and patience with that journey. If you are patient, you will be thoughtful in your words, and be observant by nature. You are slower to react on impulse, and you make calculations before responding in emotionally challenging or heated situations. Show the interviewer that you can stay professional and patient in any situation.
"Any times when I have felt impatience creeping up is due to frustration with my performance. For instance, if I am finishing a project slower than I think I should be. I am highly professional and have never lost patience with a customer or even a co-worker. Everyone is entitled to their opinion, and I am happy to entertain a variety of needs and viewpoints."
"One of my favorite books is 'The Power of Patience' by M.J, Ryan. I learned a lot from this book, including how being patient can accelerate our success in business while also adding feelings of personal fulfillment. Of course, I am always a work in progress, but overall, I do consider myself to be patient with my customers, coworkers, and management."
