Tell me the most valuable lesson you have learned this year.

"Product development is constantly shifting, especially in the food production industry. The most valuable lesson that I have learned this year is to never rely on one product to be your big money maker. In the food industry, consumers are always seeking out the next great thing, so we have to be doing the same. Success never stops trying, and it is the key to leave your consumers saying, WOW every time."

"I had a customer who was upset about their product delivery. To quickly fix the relationship, I failed to listen to their grievances actively. As a result, I misunderstood what the customer wanted to see as a solution. The lesson I learned is to slow down, ask questions, and never assume what someone else is thinking."