When have you been asked to perform a function or complete a task in which you had little or no experience in doing?
The interviewer wants to know if you have ever had to take on a task or a role that you felt was over your experience level to gain insight into your communication and problem-solving skills. Talk to the interviewer about a time you have dealt with this type of situation. Describe the outcome and what you learned from the experience.
"When my manager went on an unexpected medical leave for three months last year, I was asked to step into her position in the interim. I knew the basics but was certainly not trained on the specifics of the role. I was able to take it on successfully by leaning on my team, reading a lot of company manuals, and asking many questions. Once my manager returned, she was very pleased with my progress, and I received a promotion."
"At times, I will be asked to perform tasks in our computer system that I am unfamiliar with. When this happens, I will not ask for help right away. Rather, I will search for the answer in our manuals or online. I am comfortable taking on new tasks and enjoy learning new skills."
Focus on using a workplace experience. The interviewer wants to see if you speak up and ask for help or figure out how to perform the task independently.
