Providence Health & Services Mock Interview
Practice 30 Providence Health & Services interview questions covering values-based care, compassion, and clinical excellence.
Question 21 of 30
How do you handle communicating bad news to a fellow worker or subordinate?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
One of the most challenging parts of communication can be delivering bad news to people you work with and for whom you care. Whether it is providing a less-than-positive work review or terminating someone, giving bad news is not an easy task. Assure the interviewer that you can handle this type of duty in a transparent, concise, and professional manner.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I certainly do not enjoy communicating bad news to a coworker, but I have experience doing so. When this type of task is required of me, I make sure to practice empathy. Truth is always key, so I will be honest and clear when communicating the news. For instance, if I am to terminate someone's employment, I will not sugarcoat the reasons why. It's best they know so they can learn from the experience."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I am very to-the-point when it comes to my communication skills. Good or bad news, there is always a way to improve the situation and create something good from it. After delivering bad news, I will work with my coworker to find a viable solution."
Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
Focus on showing the interviewer you have the communication skills they are looking for. You want them to see that you are open, honest, and compassionate when communicating bad news to those you work with.
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