"I struggled most with an executive at my previous company. She was brought on with minimal experience in the finance industry but was known to be a 'turn-around artist' across multiple industries. She came out of the gates hard and lacked some professional couth. To win her over; I invited her to lunch with one of my biggest clients. I wanted her to see my work first-hand while also spending one-on-one time together. During that lunch, we bonded as humans, mothers, and professionals who had common goals. She learned a lot about the company and industry, and I learned a lot about the skills she brought from her previous roles."