Working in retail can definitely be a challenging experience. Knowing what a career in retail is, and what to expect, before your job interview is a huge plus. Example, customer service skills are very important. Demonstrate to the interviewer that you have the patience and positive attitude to work in a retail environment. Also, you love helping others! You are thrilled to share your home improvement knowledge with all patrons. Tell the interviewer, you enjoy being on your feet! You can't imagine what it would be like to have a desk job, and you love the daily interactions with new people.