Kuehne Nagel Mock Interview
Practice 30 Kuehne Nagel interview questions covering logistics operations, supply chain scenarios, and customer solutions.
Question 9 of 30
Are you aware of the basics when it comes to what you can and cannot ship by air? What would you do if a customer asked you to ship something illegal?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
When it comes to freight and logistics, there are stringent guidelines that must be followed by all employees. Assure the interviewer that you would never put Kuehne Nagel LLC at risk by allowing an illegal shipment.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"If a customer asked me to ship something illegal, I would first make sure that they were aware of the potential infraction. Some people may not know that you cannot internationally ship fruits, vegetables, cigarettes, or ammunition for example. Of course, if the customer insisted on an exception, I would turn them away. Under no circumstances would I put the company at risk."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I understand that many customers will knowingly, or unknowingly, try to ship illegal items. If a customer asked me to ship something illegal, I would provide them with the appropriate shipping guidelines and would refuse."
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Anonymous Answer
I would decline the shipment, and I would explain why the shipment could not be made. I have had to return a number of shipments to the sender while working at my previous employer because DOT regulations prohibit certain items from being shipped by air. Once the customers receives an explanation as to why their items do not meet the criteria for shipment, they are usually satisfied.
Rachelle's Feedback
Nice! It's great that you provide examples to support your knowledge. You sound confident on this topic.
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