Hobby Lobby Mock Interview

Practice 31 Hobby Lobby interview questions covering values alignment, customer service, and retail experience.

Question 2 of 31

Hobby Lobby is committed to 'offering our customers exceptional selection and value.' How do you ensure that you give customers the best service?

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Jordan Henry is a technical and creative writer with experience in career development and resume/cover letter building.

Giving exceptional customer service at Hobby Lobby means going above and beyond to make sure customers have everything they need to 'Live a Creative Life.' Talk to the interviewer about your customer service philosophy.

Jordan Henry

Jordan Henry is a technical and creative writer with experience in career development and resume/cover letter building.

"I'm a creative person myself, so I love talking to people about various crafts and hobbies. Some of the best customer service experiences I've had as a shopper are times I don't feel like I'm 'receiving customer service' -- it's when I feel like I'm making a genuine connection with someone based on shared interests. My philosophy of customer service is being hospitable when customers enter the store, engage them in conversation about the hobbies they're passionate about, and make sure I'm available with any questions they have."

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