35 David Jones Ltd. Interview Questions & Answers

01 This position requires a flexible schedule as we are open evenings, weekends, and most holidays. Are you able to commit to these hours? ROLE-SPECIFIC

02 David Jones puts customer service first. How do you ensure that you always put the customers' needs first? CUSTOMER SERVICE

03 What do you know about David Jones? Why do you want to work for us? DILIGENCE

04 At David Jones, we have a very clear return policy. How would you handle a customer who was arguing with you about a potential return? CONFLICT

05 We have a strong employee honesty program in place at David Jones to prevent loss. What would you do if you discovered that a coworker was stealing product or money? TOUGH

06 In this role, you will be required to handle customer transactions. On a scale of 1-10, how strong are your mathematical skills? COMPETENCY

07 This position requires you to wear a uniform to work. Have you worn a uniform in the workplace before? How do you feel about this? ROLE-SPECIFIC

08 In our retail stores we take pride in our merchandising and displays. Do you consider yourself to be a creative person, capable of making an attractive retail display? CREATIVE THINKING

09 At David Jones, we firmly believe in grooming our employees into management roles as they show potential. Are you interested in potential leadership roles with us? LEADERSHIP

10 Tell me 3 qualities you possess that make you a strong fit for this position with David Jones. COMPATIBILITY

11 You will sometimes come across rude customers when working in a retail environment. How would you handle a customer who is aggressive towards you or a coworker? CONFLICT

12 In a retail environment, staff turnover is often high. How would you handle it if your coworker did not show up for their shift? CRITICAL THINKING

13 You will be responsible for a large amount of cash and valuable merchandise at David Jones. What would your most recent employer say about your character and honesty? SITUATIONAL

14 Have you researched our company values? What makes you the best candidate for David Jones? DILIGENCE

15 Take me through your experience in retail. What was the most challenging position you have held? Which was your favorite, and why? EXPERIENCE

16 We like to hire strong achievers at David Jones. Give me an example of a time when you went above and beyond. SITUATIONAL

17 How do you like to be recognized for your accomplishments? ACCOMPLISHMENT

18 Tell me about a time when you made a suggestion requesting change in an organization. LEADERSHIP

19 What is the most competitive work situation you have experienced? How did you handle it? What was the result? SITUATIONAL

20 Why is this job with David Jones right for you at this time in your career? CAREER GOALS

21 What type of manager brings out the best in you? COMPATIBILITY

22 How do you handle a situation where your supervisor does not properly communicate information to you? COMMUNICATION

23 Personality fit is important to us at David Jones. How would you describe your personality? COMPATIBILITY

24 What type of work environment do you dislike working in? OPERATIONAL

25 We need reliable people on our team at David Jones. How many days were you absent from work last year? DISCOVERY

26 Describe to me your ideal employer. COMPATIBILITY

27 How can David Jones motivate you on the job? JOB SATISFACTION

28 What are your salary expectations? SALARY

29 How do you feel about performance incentives? ROLE-SPECIFIC

30 What do you hope to learn from this job at David Jones? CRITICAL THINKING

31 Do you have reliable transportation? DISCOVERY

32 How do you handle situations that could cause you to be late or miss work? CRITICAL THINKING

33 After researching our company, do you have any questions for me? ASK THE INTERVIEWER

34 If you were stranded on a deserted island with only five items from our store, which items would you choose and why? CREATIVE THINKING

35 If you had to pitch a new product idea to the CEO of David Jones in 30 seconds, what would it be and why should they invest in it? COMMUNICATION

David Jones Ltd. Mock Interview

You will sometimes come across rude customers when working in a retail environment. How would you handle a customer who is aggressive towards you or a coworker?

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35 David Jones Ltd. Interview Questions & Answers