We have a strong employee honesty program in place at David Jones to prevent loss. What would you do if you discovered that a coworker was stealing product or money?
David Jones takes loss prevention and employee theft very seriously. Their employee honesty program is an initiative that aims to promote honesty and integrity among employees. It sets out clear guidelines and expectations for employees to follow in order to maintain high ethical standards in the workplace. The program includes regular training sessions, performance evaluations, and reporting mechanisms to ensure that any instances of dishonesty or unethical behavior are promptly addressed. Overall, the program is designed to create a culture of trust and accountability within the organization.
Loss prevention initiatives are essential to ensuring that David Jones continues to stay competitive in their market. Discuss with the interviewer how you would handle a situation surrounding employee theft, using a real-life example if you have one.
"My reaction to employee theft would differ if I were a retail associate or manager. If I were a manager and caught an employee stealing, I would terminate them immediately. If I were an associate, I would report the incident according to company protocol. I would avoid approaching the employee as I would not want to make it a personal issue."
"I once had a coworker who asked me to help him steal, and it was so uncomfortable! I would never steal something for any reason, so it was easy to say no to him. Even though it was hard to tell my manager and know that my coworker would probably get fired, I had to do the right thing. What is the process for those kinds of situations at David Jones Ltd.?"
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Anonymous Answer
Theft or stealing is unacceptable. If I come across a co-worker stealing I would report to a higher authority according to company protocol. Approaching them directly would not be professional.
Marcie's Feedback
Good response! You come across as thoroughly opposed to theft on the job, which is great, and you explain how you would handle this situation. Outside of reporting your colleague to outside authorities, you might also mention that you could privately meet with your supervisor or HR as well to discuss the situation. Also, before reporting someone you would want to be 100% certain they were actually stealing, so you might also mention that you would take the time to observe and gather information first before accusing. Nice job!
