Credit Acceptance Corporation Mock Interview

Practice 27 Credit Acceptance Corporation interview questions covering credit risk, collections, and auto finance expertise.

Question 22 of 27

Are you familiar with the Fair Debt Collection Practices Act and how do you think it can be applied to this role with Credit Acceptance?

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Ryan Brunner

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.

First and foremost for this interview question, your interviewer will be looking to see that you are familiar with the act and the legal ramifications for companies that don't follow it. Make sure you can explain highlights of the act and then talk about how you have put them into practice. Last, tie what you know about the act into the role that you are interviewing for while highlighting once again a respect and obedience for the laws in place in regard to debt collection.

Ryan Brunner

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.

"I am very familiar with the FDCPA in my current role and I always keep the guidelines in my mind when attempting to collect a debt. In the medical billing field, our company policies are reflective of the FDCPA and prohibit me from contacting clients outside of the hours of 8:00am to 9:00pm. If I ever have to search online records for clients, I also know that I cannot contact them at their place of employment. If hired for this role, you can rest assured that I am very familiar with the act and would be very eager to learn how your policies at Credit Acceptance reflect the act."

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