"I recently had a customer who was moving into her own place alone for the first time, and she didn't have any sense of how to decorate her new home -- she had always relied on roommates and partners for home decor before. I spent some time getting to know her interests and lifestyle, then I put together a 'mini-display' of unique, personalized items that I thought she would love and would get her started on her journey to discover her home furnishings style. We had a great time together, and she was really grateful for all of the personalized service she received."