At Continental, we believe in a sales process. What is your sales philosophy and how did you use it in your most previous position?

"Because every customer is at a different place, a good salesperson must meet them where they are at. Some might need answers to questions. Others might know exactly what they want. I try to listen and assess what each guest needs to help them find the right part efficiently and effectively. Then, as I help, I want to upsell by suggesting other related parts they might not have considered. Now, the company I am at always awards the top-performer, and I was consistently at the top every month. I look forward to bringing that same energy to my work at Continental."