On busy days, how do you manage your daily tasks?
"Working under the pressure of a busy day does not phase me. During my two pursuing my associate's degree, I worked for a local pizza shop and was the evening delivery driver. There were plenty of times where we were overwhelmed with orders. During these times, it was important for me to have a plan of attack and to take things one at a time to provide the best service to everyone. By creating a plan, I was able to step back and look at the big picture. I think these abilities will translate well into this job when patients are backed up in the waiting room."
In my current position, a busy day in our clinic wouldn't be successful without a total team effort. Sometimes we know that a day will be busy ahead of time and other times we get swamped at the snap of a finger with no warning. When these times happen, communication among our team is important to prioritize together and handle each patient individually with care. For myself, it remains important during these time to not take shortcuts to try and save time because that is when a patients health and well-being can be compromised."
Imagine a busy day at the clinic. You have patients scheduled back to back and little time to clean machines, organize and label records. How do you manage it all? Your interview will be looking for insight on how you stay organized and how you handle yourself when things get busy on the job. It's important to reiterate that you remain calm while handling your duties one at a time. Talking about teamwork in these situations is also important.
"I strive for consistency and accuracy. Whether it's busy or slow, I follow a routine of providing excellent patient care and thoroughly reviewing and maintaining accurate records. I don't let the rush interfere with the quality of my work."
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