If you had a suggestion to improve a work process, how would you go about trying to implement a new process?

"During my career, I've successfully helped implement a couple of new work processes and I feel very proud of those. In both cases, I used my knowledge and expertise to see an inefficiency in a process and talked to my leadership team about my observations. In the most recent case, I was tasked with doing some data collection on a process and then trial a new process and compare data between both processes. In the end, the newly suggested process was proven to be more cost effective and efficient and remains so to this day."

Processes in diagnostic imaging is important and they are in place for a reason. Over time, many processes get improved to help make the processes more efficient or effective and these improvements most often come from suggestions from employees that are performing them. Your interviewer will be looking for you to be willing and able to give your feedback on work processes to help look for efficiencies. If you have a specific example of a time you did this, that is great. If you don't have a specific example, talk about the process you would take.

"Work processes are in place for an important reason and the decision to implement new changes in my current organization falls to my department director. Last year, my coworker and I talked to our directory about our rotating coverage in the emergency department. Prior to talking to him, our team of techs would get called to the emergency room when needed and we were on a rotation of who would take those calls to the emergency room imaging equipment. Knowing that the emergency department saw fluctuations in their patients, we proposed that we have one tech designated for that duty each day to be able to build a rapport with staff there each day and to minimize risk for our normal radiology patients in our department. Our director agreed to the change and a new procedure was written by her."