Give me an example of a time when a company policy or action had a negative affect on people. What did you do to mitigate the negative consequences to people?

Sometimes when policies change there is only so much you can do. Working for a government run organization will bring it's challenges when policies are changed that might not have a positive affect on employees and clients. An attendance or tardy policy may affect employees negatively at first, because it most likely changed due to individuals abusing the current policy. A policy that is more strict on the financial situations and documents that will be accepted to verify income could negatively affect clients by limiting their ability to participate in programs. How do you express these types of policy changes or issues to co-workers and clients?