What are some reasons why your decision would be considered "unpopular?" Did people get offended? Did it affect clients in a negative way? First, define unpopular to help you to know how to answer the question. If you have worked in a leadership role, maybe you made a decision that cost someone their job or caused them to feel inadequate. It could be as simple as creating a new rule or regulation. Now thinking about the results, how did you respond? Did you work to remedy the negative responses?