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William Swansen has worked in the employment assistance realm since 2007. He is an author, job search strategist, and career advisor who helps individuals worldwide and in various professions to find their ideal careers.
By asking this question, the interviewer is trying to understand your ability to debug a program. Troubleshooting and debugging are key skills web developers must possess. The best way to respond to this question is generally stating the techniques you use to solve problems within a program you developed. Don't get mired in the details. The interviewer will ask follow-up questions if they need more information.

William Swansen has worked in the employment assistance realm since 2007. He is an author, job search strategist, and career advisor who helps individuals worldwide and in various professions to find their ideal careers.
"It is almost impossible to write code or develop applications without any errors occurring. The key is to have methods and techniques you use to find and resolve the errors. When a program stops working, my first response is to do a quick visual scan of the code to see if anything jumps out at me. If this doesn't work, I then use debugging tools to find the errors."
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Written by William Swansen
30 Questions & Answers • Web Developer

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