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William Swansen has worked in the employment assistance realm since 2007. He is an author, job search strategist, and career advisor who helps individuals worldwide and in various professions to find their ideal careers.
One of the major responsibilities of a site reliability engineer is to reduce toil in processes. Toil is defined as the amount of manual work or effort required by individuals on a specific project or process. By reducing toil, site reliability engineers increase the efficiency of a project while preserving human resources to address issues or processes that cannot be automated or standardized. Your answer should include the main ways you accomplish this.

William Swansen has worked in the employment assistance realm since 2007. He is an author, job search strategist, and career advisor who helps individuals worldwide and in various professions to find their ideal careers.
"You can reduce toil within a process by creating internal or external automation or minimizing the amount of maintenance and other interventions required by the process. Making the process more automated and requiring fewer interventions lowers the amount of toil necessary for that process."

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Written by William Swansen
30 Questions & Answers • Site Reliability Engineer

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