Walk me through the process of determining if a development team should work on new features or pay down technical debt.

Site reliability engineers need to ensure that DevOps works towards improvements to the applications, resulting in the organization achieving its business objectives. You're constantly asked to choose between adding new features or solidifying and improving the ones already developed. One way these conflicts can be resolved is through objective analysis and defined metrics. However, the most talented SREs can also use subjective judgment when choosing between developing new features or paying down technical debt. Interviewers are looking for candidates who demonstrate skills in both of these methodologies.