Practice 30 Shift Leader interview questions covering team management, problem-solving, and operational priorities.
Question 18 of 30
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The interviewer is looking at how you fit into the company's needs within the next 1-2 years.
Talk about the specific skills you're looking to improve. Talk about the character traits you have that'll help you succeed as a leader. If you have an example of a moment in your career that inspired you to pursue a leadership position in this field.
"Right now, I'm focused on building and solidifying my leadership skills in a customer service setting. I was inspired by this time when [leadership example]. That's when I saw myself as a leader. I really have a passion for customer service and I really care about both the customers and the employees. And in that moment, I realized that as a leader I can make more positive impacts on people than as an individual contributor."
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