Have you ever implemented a new Quality Control Policy to a team or group? How did it go?

"In my twelve-year career as a Quality Control Inspector, I have implemented many changes in the workplace. Primarily, these are changes associated with ISO programs, health and safety, and specification policies. Are there any immediate policy changes you are looking to implement once you make this hiring decision?"

The interviewer would like to know if you have experience in change management. Implementing workplace change can be a delicate balance. Tell the hiring manager about your ability to assist your staff in accepting changes in the workplace.

"I have implemented many changes in policy since joining my current company. One recent change was a major update to our ISO program. It took some getting used to for the staff, but I feel that if you provide the proper amount of training and great resources for them to draw on, it will be a smooth transition."