How to Answer: When have you had to change suppliers due to poor quality of their product?
Advice and answer examples written specifically for a Purchasing Manager job interview.
31. When have you had to change suppliers due to poor quality of their product?
How to Answer
This is a bit of a minefield question. Suppliers should not be allowed to reach this point, but you will also need to show your ability to recover should a supplier drop their quality.
Written by Rachelle Enns
Answer Example
"We identified a critical quality issue with a supplier of [part/product]. After several rounds of exchanges and meetings to attempt to solve the problem, we had to change suppliers as they were unable to meet the agreed upon quality standards"
Written by Rachelle Enns