How do you handle stressful situations?
"When I am under pressure on the job, I try to focus on the job at hand. I like to make lists and prioritize activities that I need to accomplish."
"I think we all experience stress on different levels and from various triggers. For me, being self-aware has played a big role in my personal stress management. If I have things that I know need to be done on a specific day, I try to create a list and prioritize the order in which those things should be done. Learning to stay focused is a big stress reliever in and of itself."
Stress management will be essential for you to be able to handle tight deadlines, long hours and demanding patients. Before answering this question, think of some tools that have helped you manage your stress. What will you do when you can't take a break when you need it? How will you stay calm when dealing with those challenging personalities? Share any helpful techniques that you use every day to remain clear-headed in some of the most stressful scenarios.
"I've learned not to take words or actions of stressed patients personally. Even when I'm feeling rushed or overwhelmed by a deadline and being pulled in too many directions, I can ground myself knowing that I'm providing the best customer service and caring for my patients the best way that I can."
