"As a Medical Records Abstractor, one of my duties is to extract and prepare data for a requester. I had a patient who was in a dispute with an insurance company over their bill, and I was hired to retrieve the information from the patient's file. I noticed some charges that did not seem consistent with the patient's medical diagnosis and treatment. I carefully reviewed the file using logic and good judgment and noticed that some codes were added incorrectly. This produced hefty charges for the patient. The insurance did not cover the procedure that was added incorrectly, but it did cover the patient's actual procedure. Finding that error saved the patient a lot of money, and they were delighted with my work."
