Master 35 Medical Records Abstractor interview questions covering ICD coding, data accuracy, and HIPAA compliance.
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Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
There may be times when coworkers have a disagreement or do not get along for some reason. The interviewer wants to see your approach to handling a dispute and what your conflict-resolution skills look like. It is always best to acknowledge a disagreement and privately speak with the person and reach a mutually agreeable resolution. Describe a time when you had a dispute with another employee and how you resolved the conflict.

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"Yes, I had a conflict with a coworker once. We had a new employee who I had worked with at a previous company, and we had become friends. During her first week on the job, a coworker was talking about my friend behind her back and saying false things about her. I asked my coworker if we could speak privately, and I asked her why she was saying untrue things about our new coworker. I explained that we were friends and had worked together before and that she was spreading false information. I explained that what she was saying could jeopardize her career and family. My coworker said she was unaware that what she was saying was false, apologized, and said it would not happen again. I asked her if she would please inform our other coworkers that what she had said was incorrect, and she said she would. We never had an issue after that."

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Written by Krista Wenz
35 Questions & Answers • Medical Records Abstractor

By Krista

By Krista