Imagine you are in a situation where you are an onsite field representative expecting the delivery of some warehouse racking. The delivery is late and the project is in danger of falling off schedule. What do you do?

"If for some reason we can't track the shipment, I would call the supplier to confirm that they shipped the racking. If they shipped it on time, then there really isn't anything we can do to make it arrive more quickly. Then, I would call the project manager and let him know the situation and that the overall project schedule might be delayed. I would ask him if there are other stages of the installation that we could move around in order to keep the project moving, even if this stage is delayed."