"In the start of my career, I was a shift manager in a warehouse. I had a staff member who was stealing supplies. Rumors were going around that she was dishonest; however, there was no evidence. I didn't know what to do, so I carefully waited and, after two days, the rumored infractions were caught on camera. At that point, I was able to terminate her employment. I went beyond regular expectations by gaining evidence before terminating her. I knew this approach to solving the problem would prevent a human resources issue down the road, and it also saved my company from having to pay this employee any severance pay."

The interviewer would like to know how you tackle problems on the job. The steps that you take to problem solve will tell the interviewer a lot about you. Assure the interviewer that you can efficiently manage workplace issues, even when you may not have an immediate answer.

"Recently I came across a major plumbing concern in one of our residential buildings. The situation was severe and required more specific expertise than I could offer. I had to call in additional resources. If I come across a problem where I do not personally have a solution, I have no concern calling other industry professionals for assistance."