How do you build rapport with your passengers?
"I plan to build rapport with my passengers by possessing a positive attitude, showing up on time, and asking them questions about their day. I find it easy to build connections with others and look forward to making a positive impression on your transportation customers."
The interviewer would like to know your methods when it comes to getting to know your passengers and building trust with them. This question will be especially crucial if you are applying to a driving job where you hold a regular route with regular customers. Some ways that you can build rapport with your passengers include:
- Showing up on time and being consistent
- Asking them about their day
- Remembering their names and stops
"To build trust and rapport with my passengers, I am on time, consistent, and very friendly. My passengers need to be able to rely on me to get to work and important appointments. I am sure to deliver what they expect and more."
