When have you had difficulty with a parent? How did you handle the situation?

"Last week, a team of medical professionals and I delivered a tough diagnosis to a first-time parent. They did not want to hear that their child required serious behavioral therapy and that anything was wrong with them. We provided clear, concise, and correct information and our support and local resources to support the family."

"If I were to have difficulty with a parent, I would sit them down to discuss why they were feeling the way they were. It can be challenging to always react properly when your kids are suffering from a disorder. I would empathize with them as much as possible and assure the parents that their children were in good hands."

"Throughout my career as an ABA therapist, I have encountered difficult parents regularly. It's a very tough situation for them to be in, and I empathize fully. To soothe the situation, I ask them to keep a transparent line of communication with me on how they feel about their child's treatment and progress. This diffuses most situations where a parent may let their feelings fester."