What was your greatest accomplishment in your most recent position?
"There was a lot of disorganization in the accounts receivable department when I first joined, and the outstanding client accounts were unbelievable! I got to work right away, issuing past-due invoices and sending pre-collection notices to accounts past 90 days arrears. In just 90 days I was able to recover almost 60,000 for the company. The business owner was thrilled!"
"Since joining my company in 2015, staff retention has improved by a whopping 30%. I attribute this success to my managerial style which is hands-on with an open door policy. I encourage participation in meetings by asking for their ideas on our operational standards which everyone seems to appreciate."
"After being promoted to the assistant manager, we have seen a great improvement in productivity and sales have increased by at least 5% month over month. I believe this is because I am more hands-on with training and our new hires come onto the floor with better customer service skills."
"One fact that I am very proud of is that I have grown our department by 2M since becoming the head of marketing. These results are due to my ability to introduce new clients to the business. In addition to marketing, my business development skills are also on point."
"I won President's Club last year and was the highest in my entire company, out of 159 sales representatives, when it came to new territory growth and upselling ratios. My sales target for the year was 1.5M, and I finished at 2.2. I am incredibly proud of this achievement. I worked so hard, and many hours of overtime to get there. My reward was a company paid vacation to Mexico!"
"My greatest accomplishment this year was helping a student with a learning disability pass his grade when everyone thought that he would not. We spend extra time after class for the last half of the year, and I gave him special assignments with small tweaks to account for his challenges. Events like these are hands-down the most important of my teaching career."
Hiring authorities are very focused on numbers, percentages, and results. Chances are if you are in for an interview, you highlighted a few successes on your resume that the hiring manager could not resist. Take the time to walk the interviewer through your proudest accomplishment. Extra points if you can include some concrete numbers when discussing the results of your actions.
"My greatest accomplishment in my current position was when I delivered a perfect inventory count for the first time in company history! The business has been around for seven years, and they have never seen a completely perfect inventory count. I implemented a new system and software which attributed to the success. Normally, our count was off by about 8%, but I managed to bring that number to zero."
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