QUESTION 24 OF 29

When a major problem arises, what is your first reaction?

The interviewer wants to know if your reactions to problems reflect maturity and professionalism. How you react will significantly determine how you fit with their existing team at United Utilities, Inc..

Perhaps your computer crashes and you realize you may have just lost all of your hard work. Or maybe you are limited on time and have a deadline rapidly approaching. Demonstrate to the interviewer that you take a very methodical approach to problem-solving, rather than reacting in an impulsive way when a problem occurs.

"When a major problem arises, my first instinct is to take a step back and absorb what just happened. I then go into 'brainstorm' mode, jotting down potential ways to resolve the issue. From there, I can generally use a pros and cons list to determine the best course of action for a fast and amicable resolution."

"I have taught myself to become much calmer with my first reactions when problems arise. Now, I will step back and review my options for solving the problem rather than allow myself to become frustrated."

Unlock all 29 United Utilities, Inc. questions

Prepare for utilities sector questions that interviewers use to assess technical knowledge.

Get Started

Previous Question Next Question

United Utilities Mock Interview

When a major problem arises, what is your first reaction?

Unlock all 29 United Utilities, Inc. questions

29 United Utilities, Inc. Interview Questions & Answers