"As a Sales Manager my team is only as successful as the lowest producing employee. It is critical that my entire team is motivated, engaged, and on point with their KPIs. Last month I hired a new employee who was struggling significantly with sales. I sat him down and realized that he didn't understand the product. We spent a few hours together over that next week learning the product. In the end, his sales increased by 64%, and he was significantly more confident. It helped the team morale as well."

"When a new hire starts, I have become the go-to for shadowing. I always make sure to introduce myself to a brand new employee in my same role, and rather than see him or her as a threat, I schedule time for him or her to sit down with me and shadow what I do and how I do it. I want to see everyone succeed and, since there is no real training program in our company, I feel I need to be the change maker in the organization."