How would you go about explaining the Salesforce CRM cloud to someone that doesn't have a technical background?

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The purpose of this question is to gain an understanding of your communication skills. Throughout the interview, the hiring manager will seek to understand some of the soft skills you have that pertain to this job. These include communication, teamwork, conflict resolution, and others. Every time you answer a question, you are being evaluated for both your experience and skills as well as your ability to communicate. This question relates directly to this objective.

"The easiest way to understand the Salesforce CRM cloud is that it is just another computer, phone, or storage device which is located remotely. It is similar to your hard drive or USB drives, except you access it via the Internet instead of directly on your computer. The Salesforce cloud can also host applications and execute them remotely. Again, this is similar to your computer, cell phone, or any other device you may use. Whenever you make a phone call, ask Google for information, or order something on Amazon, you are using the cloud."

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How to Answer: How would you go about explaining the Salesforce CRM cloud to someone that doesn't have a technical background?

Advice and answer examples written specifically for a Salesforce CRM job interview.

2. How would you go about explaining the Salesforce CRM cloud to someone that doesn't have a technical background?

How to Answer

The purpose of this question is to gain an understanding of your communication skills. Throughout the interview, the hiring manager will seek to understand some of the soft skills you have that pertain to this job. These include communication, teamwork, conflict resolution, and others. Every time you answer a question, you are being evaluated for both your experience and skills as well as your ability to communicate. This question relates directly to this objective.

Answer Example

"The easiest way to understand the Salesforce CRM cloud is that it is just another computer, phone, or storage device which is located remotely. It is similar to your hard drive or USB drives, except you access it via the Internet instead of directly on your computer. The Salesforce cloud can also host applications and execute them remotely. Again, this is similar to your computer, cell phone, or any other device you may use. Whenever you make a phone call, ask Google for information, or order something on Amazon, you are using the cloud."

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