Publix Mock Interview
Practice 32 Publix interview questions covering customer service, teamwork, and the company's culture of premier service.
Question 17 of 32
Describe an ongoing problem at your current or former employer that you were able to overcome.
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Every place of employment will have its challenges. Talk to the interviewer about a specific issue that you were able to overcome in your previous role. Be sure to remain positive. Avoid complaining or saying negative things about your last employer or co-workers.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"In my most recent position we had an ongoing concern with our most popular stock depleting before the new shipment would come in. Customers would become annoyed and upset, which then became an issue for me as the Customer Service Manager. I decided to document the cycle and then approach the Inventory Manager about my concern. We were able to work on a solution for ordering from that particular supplier. In the end, this solved the majority of supply issues."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"In my most recent positions, communication was our biggest problem. I implemented, with the support of management, a weekly email update that kept our departments talking to each other instead of pointing fingers when an issue would arise."
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