"Whenever I need to clone a system, ghost imaging is one of the processes I use. I use several applications to do this, including SmartDeploy, Quest, and Carbonite. The process for ghost imaging involves copying the contents of a disk to another computer in a single compressed file. The file can then be restored to its original form on another computer or disk drive. This is handy for tasks such as installing an operating system on many computers. It is also a good backup and restore procedure. I'm happy to hear that Plaid uses this same process."