Norfolk Southern Corporation Mock Interview
Practice 30 Norfolk Southern interview questions covering safety culture, rail operations, and leadership principles.
Question 17 of 30
In the rail transport industry, reaction time is everything. How often do you create alternative scenarios to help you adjust to potential change?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Situations can change on a dime in the rail transport industry, and the interviewer needs to see that you have the insight to always have a 'Plan B' in your back pocket. Talk to the interviewer about your ability to create a variety of potential scenarios and solutions. You may never need to take on these scenarios; however, it's vital for the interviewer to know that you can adapt your plan on the fly.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"Any transport job can be unpredictable and requires a great amount of adaptability. Recently we had a huge recall of a hazardous product that we were transporting. Our customer was trying to stop the shipment; however, we were unable to turn the shipment around as we had other clients who needed their delivery on time. We made plans with the client for a shipment return, which changed my work schedule significantly; however, that's to be expected in this industry. I always plan for schedule changes."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"Nothing is guaranteed to go smoothly in the rail transport industry; that is one thing I know for sure. I always create 'what-ifs' because I know that plans change quickly, especially where there are multiple decision-makers and safety variables between myself and the delivery. Plan B is always ready to go."
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