Can you give me an example of when you had to work with someone difficult to get along with? How did you handle the situation?

When responding to this question, use the 'STAR' format to frame your answer: Situation, Task, Action, Result. Start by describing the Situation, followed by a brief explanation of the Task you were attempting to complete. Walk the interviewer through the Actions you took, then conclude by discussing the Results you attained and how these benefited the organizations. Describe a situation that you are likely to encounter when hired by Morningstar.

"In one of my recent jobs, I was partnered with another employee who was not open to new ideas and suggestions. Their attitude was 'my way or the highway.' We were tasked to develop a new process for using advanced data analytics techniques more effectively. I asked for their ideas and noted that while they were good, it would be more efficient to modify them slightly. We developed a consensus about the new process by accepting their initial suggestions and only recommending minor modifications. We recommended this to management, and the new process was implemented. This resulted in significant savings for the company and made it easier for my colleague and me to work together on future projects."