QUESTION 16 OF 32

How do you handle communicating bad news to a fellow worker or subordinate?

One of the toughest parts of communication can be delivering bad news to people that you work with and care about. Whether it is delivering a less than positive work review or terminating someone - it doesn't come easy. Assure the interviewer that you are able to handle this type of task in a clear, concise, and professional manner.

"I certainly do not enjoy communicating bad news to a co-worker but I do have experience in doing so. When this type of task is required of me, I make sure to practice empathy. Truth is always key, so I will be honest and clear when communicating the news. For instance, if I am to terminate someone's employment I will not sugar coat the reasons why. It's best they know so that they can learn from the experience."

"Bad news should be delivered quickly but with empathy. I don't enjoy delivering disappointing news but I am confident in my ability to deliver it in a tactful way."

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Mattel Mock Interview

How do you handle communicating bad news to a fellow worker or subordinate?

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32 Mattel Interview Questions & Answers