Hilti AG Mock Interview
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Question 22 of 26
How do you handle conflict in the workplace?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The tension between coworkers can be draining, mainly if you work in a high-stress work environment. When asked a question about dealing with conflict or overcoming a challenge, think of an example first. Having a concrete situation to draw from will help you to think through the steps you take to deal with conflict.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"My coworker and I had a misunderstanding about the schedule. We both got frustrated, so I took a step back and asked if we could talk about it when we were both calm; so the tension didn't escalate. The next day I pulled him aside and asked if we could talk. We both shared our sides of the story and realized it was just a miscommunication."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"Conflict in the workplace is sometimes unavoidable when you have so many personalities working together. When faced with conflict, I will remind myself to keep a level head, hear all sides of the story whenever possible, and remove myself from any situation that becomes heated."
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